about us

Who We Are

Hi, I’m Aaron, founder of The Friendly Helper. I’ve lived on the south side of South Bend for over 14 years, and I started this service to bring dependable, community-based help to people who just need a hand—without the hassle.

We’re not a big company. There’s no call center or long wait times. Most jobs are handled by me personally, sometimes with help from a couple of trusted associates (and occasionally my daughters!). When you hire The Friendly Helper, you’re getting real people with real experience—and a real commitment to getting the job done right.

What We Believe

At The Friendly Helper, our values are simple:

Be dependable

Show up on time and follow through

Be honest

Offer transparent pricing & never oversell

Be kind

Treat people and their homes

with care and respect

Be flexible

Every client has different needs,

and we’re here to adapt

My Background

I’ve spent decades working with my hands and solving real-world problems. My experience includes:

1995–2000

Summers in underground irrigation, winters in general construction and drywall

2000–2003

Bachelor of Science in Mechanical Engineering, Michigan Technological University

2003–2025

Worked in the automotive industry developing steering wheels, seatbelts, pedals, and seating systems

2004–2022

Invested in and managed rental properties, handling everything from rehab to tenant management

2017–Present

Founded TOUGHRAK LLC, a business that manufactures and sells powder-coated steel hooks

2024–Present

Started The Friendly Helper to bring all those skills back home to help our community

Have questions? Get Answers

We handle a variety of tasks that are outlined in the “services” section of this website.  If you are curious about something you don’t see, feel free to drop us a line.  If we cannot help, we will point you to a resource that can.

The Friendly Helper offers competitive, transparent, and fair pricing.  Each job is unique and is quoted based on the requirements of the customer.  

There are no contracts to sign.  Each quotation will describe the scope of work being quoted.  If the quotation is accepted, the work will be completed as described.  

We serve in and around the south side of South Bend, Indiana.

I will always be on the job site.  Occasionally, I will have someone along to help me with larger projects.